Business Entrances

Don't

Do

Allow crowds inside or outside your entrance(s) to ensure your business is helping mitigate the spread.

• Manage indoor capacity with an outdoor queue.
• Use tape or stanchions and ropes to create the queue .
• Mark the 6'distance where customers should stand with cones, signs, or tape.
• If it makes sense for your business, encourage reservations (or go reservation-only).
• Use a pager system and ask customers to wait in their cars if the waiting area is at capacity.
• If possible, designate separate entrance and exit doors to help control crowd flow.
• Continue to offer, or add, online ordering with curbside pickup.
• This can help offset the lower capacity you may need to maintain, as well as provide a shopping option for customers who may not feel safe in public spaces yet. 

Forget to disinfect the inside and outside of your entrance/exit door(s).

You may think entrances can't harbor germs, but they can be one of the most hazardous areas in your business because of the frequently touched surfaces.

• Any frequently touched surface in your entrance should be disinfected often.
• Door handles, inside and outside.
• Door surfaces, inside and outside
• Pay close attention to the surfaces of exit doors - some customers and employees won't use the handles and will use the door itself to push it open as they exit
• Use EPA-approved disinfectants that kill COVID-19
• Remove communal or shared items from your entrances or add them to the list of high-touch surfaces that need to be disinfected often.
• Newspaper stands
• Bulletin boards

Assume customers and employees know or remember your new policies and procedures.

• Post signs clearly explaining your policies for:
• Face coverings and masks
• Hand washing / hand sanitizing
• Social distancing
• Name and contact information of your company's coronavirus plan expert
• Share information about changes on your social-media accounts.
• Use both of these opportunities to create warm and friendly messages so customers and employees feel welcome and safe, at your place of business.

Forget about facemasks and hand sanitizer.

• Your greeters should wear a mask or face covering and inform customers of your mask policy.
• CDC recommends, and many states require, that anyone in an enclosed public space wear a facemask or face covering unless they are eating or drinking.
• Install hand sanitizer dispensers or provide  single-use hand sanitizer